Principal-level ownership, part-time, through the operating year.

Some work is not an incident. It’s a platform that has to be owned across the year: the next load, the next freeze, the next hire who shouldn’t inherit a pager they can’t see.

For a standing team with persistent funding. A team that pivots from one problem to the next keeps what it learns in-house. Not a body shop, not a junior bench, not a three-month project that takes the knowledge with it.

Planned work. Diagnostic still first if we don’t already know what’s failing. I sign up for an operating cycle and finish it.